Custom orders and FAQ

CUSTOM ORDERS:

Each tapestry is unique and one of a kind. I can work with you and your goals to produce your modern wall decor using the fibers available, colour spectrum, shape, dowels and more. 

Commissioned work is priced individually based on raw materials used, size and style of each tapestry. 

Custom pieces are produced at a limited quantity each month due to high demands during some months. I also have a 4 - 6 week turnaround. Rush orders are not usually accepted, but if you need your order expedited and I have the power to do this I will do my best. Information upon enquiry at studio@yarnyarn.co.uk to discuss custom pieces!

FAQ

DO YOU SHIP INTERNATIONALLY?

Yes we ship overseas. A big chunk of our customers are in the US.  Shipping costs priced against each piece of work. Julie Colquitt is not responsible for additional fees or taxes.

WHEN CAN I EXPECT TO RECEIVE MY WALL HANGING?

Depending on your country of residence and custom work we will contact you directly with delivery times. Usually in the UK you can expect the item within the week. US and the rest of the world varies. US is usually 7 working days from shipment date.

You will receive a tracking number once your wall hanging has shipped. 

HOW TO HANG THE WALL HANGING:

Instructions for hanging your wall hanging as well as a set of nails are included with your shipment. The hanging will rest on top of the nails provided. The best way is to embed the nails with the fibers so that you do not see the nails.  

HOW DO I CLEAN THE TAPESTRY?

Remove the wall hanging from the wall and clean like you would a rug, air it and tap against it to clear the dust! Do not use a damp cloth or cleaning products on the silk chiffon pieces as the dye will run. You can hand wash the wool under 30 degrees.

WHAT DOWELS DO YOU USE?

I use wooden dowels, copper dowels which are chunky or thin depending on the work of art produced. I also use reclaimed metal and discarded tractor ploughs or iron fence posts, driftwood from St Andrews beach (West Sands where they filmed Chariots of Fire) or anything I can get my hands on that would define the fiber art. If I find a dowel that ignites my imagination, I will use it.

WHY IS MY PHONE NUMBER REQUIRED AT CHECKOUT?

Due to the value of the wall decor a signature is required upon delivery. In order to make sure you are able to sign for your package, text notifications from the courier are sent. 

DO YOU OFFER WHOLESALE?

Wholesale is not available at this time. 

WOULD YOU BE INTERESTED IN COLLABORATION?

Yes! Please send your info to studio@yarnyarn.co.uk. 

CAN I POST ABOUT YOU ON MY WEBSITE OR BLOG?

That would be great! Please provide credit on work, photos and links where appropriate.